Job Description

Parking Compliance Officer

The City of Bozeman is now accepting applications for a Parking Compliance Officer who will issue parking citations for violations against set-forth parking regulations utilizing a variety of technologies including mobile enforcement applications, pay station and payment processing hardware and software, and data collection and management hardware and software. They will also serve as an ambassador to the Bozeman community. This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a fantastic benefits package.

Full-time City of Bozeman employees receive top-tier benefits including 15 vacation days, 12 sick days, 12 holidays, 8 weeks of paid parental leave, bilingual pay, excellent retirement options, comprehensive health, dental, and vision plans, discounted ski tickets and gym memberships, and much more!

Examples Of Essential Work (Illustrative Only)

• Issues parking citations for violations against set-forth parking regulations utilizing a variety of technologies including mobile enforcement applications, pay station and payment processing hardware and software, and data collection and management hardware and software;
• Serves as an ambassador to the Bozeman community, informing the public about parking options, and offering general information about Bozeman;
• Responds to and investigates parking complaints including preparing proper documentation in reports of investigation and actions taken;
• Arranges for towing and/or booting of vehicles and maintains appropriate logs and reports for all vehicles towed and/or booted, makes required notification to registered owners;
• Maintains a working knowledge of junk/abandoned vehicle program requirements and works with appropriate personnel to submit qualifying vehicles for disposal;
• Assists in the Parking Enterprise Fund's long term planning program;
• Makes recommendation for purchases of parking ticket equipment and supplies;
• Updates parking database with daily parking information, including performing uploads and downloads in addition to maintaining cell phones, cell phone applications, and ticket printers;
• Provides technical information to the general public, parking patrons, and City departments regarding laws, ordinances, and applicable regulations as requested;
• Addresses questions and complaints from the general public, and State and City officials, provides requested information, and/or takes the appropriate measures to ensure a timely resolution;
• Handles found property and other valuables turned in by the general public and delivers to appropriate person for storage and owner identification;
• Maintains parking pay stations;
• Provides court testimony when required;
• Provides needed information and training concerning how to perform certain work tasks to new employees in the same or similar class of positions;
• Keeps immediate supervisor and other designated persons fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments in assigned work areas;
• Responds to citizens' questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other directly related duties consistent with the role and function of the classification.

Minimum Required Qualifications

High School Diploma or GED; and some (1 to 3 years) experience involving public contact or customer service and general office and computer experience; or any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Knowledge, Skills, And Abilities

Knowledge of or ability to quickly learn operations, services, and policies of parking enforcement; knowledge of or ability to quickly learn State and City parking ordinances, laws and requirements for removal and sale of abandoned or junk vehicles and vehicle boot program; knowledge of or ability to quickly learn the policies, procedures, statutes, ordinances, and regulations pertaining to parking programs and systems functions; knowledge of or ability to quickly learn how to prepare written reports which accurately correlate to statutes, ordinances and established procedures; ability to interpret and apply the policies, procedures, statutes, ordinances, and regulations pertaining to parking programs and systems functions; ability to quickly learn the geographical layout of the City, including streets, and building and parking lot locations; ability to perform enforcement duties involving the use of independent judgment and personal initiative with firmness and tact; ability to establish and promote effective working relationships with assigned supervisors, parking patrons, law enforcement personnel, and the general public; ability to effectively deal with difficult people in diplomatic and professional manner; ability to handle confidential and administrative information with tact and discretion; ability to provide credible testimony in a court of law; ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language; ability to understand and follow oral and/or written policies, procedures and instructions; ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions; ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; ability to operate a personal computer using typing and word processing skills with standard or customized windows based software applications appropriate to assigned tasks; ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology; ingenuity and inventiveness in the performance of assigned tasks; consistently performs assignments in accordance with the City's Core Values of Integrity, Leadership, Service and Teamwork.

Required Special Qualifications

Must possess a valid driver's license and must obtain Montana Class D Driver's License within 60 days of employment; offers for employment are conditional upon satisfactory response to appropriate post conditional offer process; driving record history check and criminal background check, thorough reference checks, NCIC/CJIN and local records check.

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