Overnight Bilingual Customer Support Specialist (McAllen) Job at AnswerOne, Mcallen, TX

MGpFa1JZOVFWb0ZwWTRFdUMyM3ZJZE80NUE9PQ==
  • AnswerOne
  • Mcallen, TX

Job Description

Overnight Bilingual Customer Support Specialist (McAllen)

Immediately hiring Full Time Overnight Bilingual Customer Support Specialists at AnswerOne!

What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions.

Customer service experience is a plus, but not required.

This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
  • Fluent in Spanish and English

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $18.50 / Hour with Perfect Attendance

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.

Shifts Offered:

  • Full Time - 40 hours per week
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity Apply Today!

AnswerOne

Job Tags

Full time, Work at office, Immediate start, Shift work, Weekend work,

Similar Jobs

Experis

UX/UI Designer Job at Experis

 ...Our client, a leading telecommunications company, is seeking a UX/UI Designer to join their team. As a UX/UI Designer, you will be part of the Consumer Product department supporting the Frontline team. The ideal candidate will have a self-driven attitude, collaborative... 

PeopleEQ

Interior Designer ( {{city}}) Job at PeopleEQ

 ...Interior Designer Location: Must be local in the bay area and able to come to San Anselmo, CA 2-3 days a week. Our client is on the...  ...with an eye for style and a passion for turning spaces into experiences. This role demands a refined design sensibility, exceptional... 

Suburban Propane

Instructional Designer Job at Suburban Propane

 ...dynamic company that has been serving its employees and customers for over 90 years. We have an exciting opportunity for an Instructional Designer to be accountable for designing training programs for all facets of our HR Training Department. As an Instructional... 

E-Therapy

School Social Worker - Onsite Job at E-Therapy

 ...Overview School Social Worker or School Counselor opportunity in McHenry, IL! Exceptional support provided! PreK thru 12th grade IL PEL in School Social Worker or School Counselor required Starting Hourly Rate: $42/hour (depends on experience) August 202... 

Mak Design & Build

In Office, Interior Project Designer Job at Mak Design & Build

 ...MAK Design + Build - Searching for a Talented Project Designer Are you the right person to fit our team? Are we the right team for you...  ...mileage reimbursement. This is a full-time position with flexible remote options. If you are excited about this opportunity and possess...