IT Desktop Support Technician Job at MaxSys Staffing & Consulting, Canada

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  • MaxSys Staffing & Consulting
  • Canada

Job Description

Job Description

About the Role:

We are currently recruiting for an experienced Bilingual IT Desktop Support Technician to provide on-site technical support at an Ottawa office. This is a great opportunity to join a dedicated team of IT professionals and contribute to maintaining smooth technical operations for staff.

Key Responsibilities:

  • Provide hands-on support for IT equipment and peripherals including laptops, printers, phones, and video conferencing tools
  • Respond to support requests via our ticketing system and handle occasional walk-in support
  • Troubleshoot and resolve common technical issues related to software and hardware
  • Assist users with applications and general IT inquiries in a professional and efficient manner
  • Maintain clear documentation of issues and resolutions

Mandatory Requirements:

Education:

  • Certificate, diploma, or degree in computer science or a related field from a recognized Canadian post-secondary institution; or an acceptable combination of education, training, and relevant work experience

Experience:

  • A minimum of 2 years of experience in IT desktop support or an equivalent mix of related knowledge and experience

Security Clearance:

  • Must hold a valid SECRET clearance for the duration of the contract

Additional Information:

  • This is a full-time, on-site role (remote work is not permitted)
  • Work schedule must be between 8:00 AM and 5:00 PM EST, with a total of 7.5 hours per day
  • Candidates must be eligible to work in Canada

Job Tags

Full time, Contract work, Work experience placement, Remote job, Work visa,

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