Job Description
Gaming Localization Project Managers will be responsible for managing and delivering game localization projects, Gaming Localization Project Managers independently execute all projects from start to finish and serve as a single point of accountability for their successful completion, including responsibility for administration, schedule, budgets and client communications. Gaming Localization Project Managers will provide client support on challenging game localization problems in a dynamic and exciting environment, and will gather information, propose solutions and report regularly to our clients, going above and beyond to make sure they are happy with our services. They have a passion for excellence and want to help make better games.
DESCRIPTION
Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executives/Client Services/Clients to modify/correct project instructions/parameters as needed
Coordinate with Account Executives/Client Services to educate/advise clients regarding the best way to
accomplish their goals for individual projects u2013 engaging clients directly as required
Negotiate rates and deadlines with contract linguists in order to maximize profitability and project completion
speed
Use computer assisted translation tools whenever possible to maximize consistency and profitability
Use appropriate reference materials/glossaries as needed to maximize consistency and quality
Communicate any issues/problems/delays/additional information to Account Executives/Client Services/Clients on an immediate basis and work to troubleshoot any issues that arise
Effectively liaise with other departments that are essential parts of the project workflow (for instance, Quality
Managers, Localization QA Teams, etc.)
Perform a Final Eye quality check and issue a quality score for the Quality Manager prior to sending a job out
Return completed projects to Account Executives/Client Services on time or early
Bill projects completely and accurately within 24 hours of project completion, complying with all appropriate
regulations and processes
Regularly use data analytics to track the progress of their initiatives, make business decisions, and assess the success of their efforts in a tangible manner
Establish and maintain working relationships with contract linguists located around the world
Consistently give both positive and negative feedback
File compliance reports as needed for substandard work performed and work with Quality Assurance to impose
appropriate financial sanctions in those cases
Investigate/resolve client complaints, problem solve and work with Quality Assurance/Management to ensure
that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be
repeated
Based on management approval, execute sample jobs and/or projects with a higher level of complexity/difficulty
Work to understand and be knowledgeable about gaming clients, including current events, business trends and industry leaders
Make recommendations to the manager on ways to improve any processes, etc. as part of TransPerfectu2019s
commitment to continual improvement
Provide assistance to others when able and as needed
Perform all duties independently without extra support, maximize manageru2019s check-ins and escalate issues to
the manager in a constructive way
Retain, apply, and stay current on best practices, processes, technologies, and tools needed to produce work to the highest standard
Display consistency in terms of attitude, quality of work and approach to their colleagues
Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
REQUIRED SKILLS
Ability to work with a wide variety of personality types and get objectives met
Ability to partner with all stakeholders to thoroughly understand features, timelines, and expectations, ensuring the best quality support
Ability to proactively identify and call out risks, suggesting alternative approaches to deliver the project successfully
Ability to act as an effective advocate for our clients
Ability to effectively multitask in order to simultaneously execute multiple projects
Exceptional problem solving/critical thinking skills
Ability to maintain professionalism in all situations, especially under tight deadlines
Ability to maintain professionalism, focus and result-orientation under pressure and tight deadlines
80% on either Phase 1 or 1.2 Final-Eye tests, the second score must be a minimum of 70%
80% on Phase 2 Final-Eye test
REQUIRED EXPERIENCE AND QUALIFICATIONS
Bacheloru2019s degree or equivalent, or directly relevant experience
Minimum 3 years localization project management experience in the video games industry
Knowledgeable on how to handle common video game file formats
Direct client-facing experience
DESIRED SKILLS AND EXPERIENCE
Understanding of the Game Development life-cycle
Experience working with other Gaming services disciplines such as LQA, Art Services, Player Support, etc.
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Job Tags
Contract work, Immediate start,